Privacy policy

Privacy Policy

1. Introduction

Welcome to PAINTBALL-SPORT("we," "our," or "us"). We specialize in selling paintball products and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.paintballss.com/, make a purchase, or interact with our services.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not access our Site.

2. Information We Collect

We collect information that you provide directly to us, automatically when you visit our Site, and from third parties.

A. Personal Information You Provide:

  • Identifiers: Name, email address, shipping address, phone number, date of birth (for age verification).

  • Commercial Information: Products purchased, payment information (processed by secure third-party processors), warranty details.

  • Sensitive Personal Information: Limited to precise geolocation (if you choose to share for location-based services) and login credentials (account security). We do not request biometric, health, or other highly sensitive data.

  • Age Verification: As paintball products may have age restrictions, we collect age-related information to comply with laws.

B. Information Collected Automatically:

  • Technical Data: IP address, browser type, device information, operating system.

  • Usage Data: Pages visited, time spent on Site, clickstream data, referring URL.

  • Cookies and Similar Technologies: We use cookies, web beacons, and pixels to enhance user experience, analyze trends, and track movements around the Site. You can control cookies through your browser settings.

C. Information from Third Parties:

  • We may receive information from payment processors (e.g., PayPal, Stripe), shipping carriers (e.g., UPS, FedEx), and analytics providers (e.g., Google Analytics).

3. How We Use Your Information

We use your information for:

  • Processing Orders: Fulfilling purchases, processing payments, shipping products, and managing returns.

  • Customer Service: Responding to inquiries, providing support, and handling warranty claims.

  • Marketing: Sending promotional emails (with your consent where required), newsletters, and updates about new products. You can opt-out at any time.

  • Site Improvement: Analyzing usage patterns to improve our Site, products, and services.

  • Security: Protecting against fraud, unauthorized transactions, and other liabilities.

  • Legal Compliance: Complying with applicable laws (e.g., age verification for paintball products), regulations, and legal processes.

4. Legal Basis for Processing (GDPR Note for International Customers)

While primarily designed for U.S. compliance, we note:

  • Processing is based on your consent (for marketing), contract performance (for orders), and legitimate interests (for Site security and analytics) 

5. How We Share Your Information

We do not sell your personal information. We share information with:

  • Service Providers: Payment processors, shipping carriers, email marketing platforms, IT support, and analytics providers. They are contractually obligated to protect your data.

  • Legal Requirements: When required by law, subpoena, or governmental request, or to protect our rights and safety.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where your data may be transferred to successors.

6. Your Rights Under U.S. State Privacy Laws

Depending on your residency, you may have rights under:

  • California (CCPA/CPRA): Right to know, delete, correct, opt-out of sharing for cross-context behavioral advertising, and limit use of sensitive information.

  • Virginia (VCDPA) & Colorado (CPA): Similar rights, including access, deletion, and opt-out of targeted advertising.

  • Nevada: Right to opt-out of sale of personal information (we do not sell data).

To exercise these rights:

  • Submit a request via [Email Address] or [Online Request Form].

  • We will verify your identity (e.g., by confirming email or order details) before processing.

  • Authorized agents may submit requests with proof of authorization.

  • We will not discriminate against you for exercising your rights.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy.

  • Comply with legal obligations (e.g., tax records, warranty periods).

  • Resolve disputes and enforce agreements.

8. Children's Privacy

Our Site is not intended for children under 16 (or under 13 as per COPPA). We do not knowingly collect information from children. Paintball products are sold to individuals over 18 (or age as per state laws). If you believe a child has provided data, contact us to delete it.

9. Data Security

We implement measures to protect your information:

  • Encryption: SSL technology for data transmission.

  • Access Controls: Limited access to personal information on a need-to-know basis.

  • Secure Payment Processing: Payments are handled by PCI-compliant processors.

  • Regular Security Reviews: We assess and update our security practices.

However, no method of transmission over the Internet is 100% secure.

10. "Do Not Track" Signals

Our Site does not respond to "Do Not Track" signals from browsers. You can adjust tracking through cookie settings or opt-out tools for targeted advertising.

11. Third-Party Links

Our Site may contain links to third-party sites (e.g., paintball manufacturers, forums). We are not responsible for their privacy practices. We encourage you to read their privacy policies.

12. Changes to This Policy

We may update this policy to reflect legal or operational changes. We will notify you via email or a Site notice for material changes. The "Last Updated" date will be revised.

13. Contact Us

For questions, requests, or complaints email: us_service@paisecc.com

14. Additional Disclosures for Specific States

  • California: We share personal information for business purposes (e.g., with service providers). Categories shared include identifiers, commercial information, and internet activity. We disclose this in prior 12-month periods upon request.

  • Nevada: Residents may opt-out of sale of personal information by emailing us (though we do not sell data).